Get support for AirCrew24
Download AirCrew24 from the App Store and install it on your iPhone or iPad.
Sign up using your email or Google account. Set up your pilot profile with your license details.
Tap the + button to add a new flight. Fill in the details and save. Your hours will automatically calculate.
Go to Settings > Backup & Sync to enable iCloud synchronization across all your devices.
The roster import feature is coming soon! Once available, you'll be able to go to the Roster tab and import your flights directly from supported airlines. This feature will save you hours of manual data entry.
Yes! Your data is stored in your personal iCloud account with end-to-end encryption. We cannot access your flight logs or personal information. Local data is also encrypted on your device.
Absolutely! AirCrew24 works completely offline. You can log flights, view statistics, and access all features without internet. Data syncs automatically when you're back online.
Go to More > Import/Export. Choose your export format (PDF for printing or CSV for spreadsheets), select the date range, and tap Export. You can then share or save the file.
Yes! Enter your departure and arrival times along with the airports, and AirCrew24 automatically calculates night hours based on official sunrise/sunset times for those locations.
AirCrew24 tracks your 90-day currency for takeoffs, landings, and night operations. Go to Statistics > Currency to see your current status and expiration dates.
Yes! Go to More > Logbook Field Visibility to show/hide fields based on your needs. This helps keep your logbook clean and relevant to your operation.
No limits! Log as many flights as you need. The app is optimized to handle thousands of entries while maintaining smooth performance.
You can delete your account and all associated data at any time. Go to More > Account Settings > Delete Account in the app, or visit our Data Deletion page for detailed instructions. Remember to export your logbook first as deletion is permanent!
Check that iCloud is enabled in Settings > [Your Name] > iCloud. Ensure AirCrew24 is toggled on. Try "Sync Now" in the app's Backup & Sync settings.
Ensure you have a stable internet connection. Try resetting your password. If using Google Sign-In, check that you're using the correct Google account.
The roster import feature is coming soon! When available, you'll be able to import your airline roster directly into AirCrew24. We'll provide detailed guides for each supported airline when the feature launches.
Check if you're signed in to the correct account. Try "Restore from iCloud" in Backup & Sync settings. Contact support if data is still missing.
Can't find what you're looking for? Our support team is here for you 24/7, ready to assist with any questions or concerns.
Support Available: 24/7, every day of the year
Response Time: Usually within 24 hours, 48 hours maximum